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  • Returns | Aus Pool Supplies

    Unless otherwise stated, all products are sold under the manufacturer’s warranty and conditions from the date of purchase. We understand that you might need to return something to us for a number of reasons. Please contact us before sending anything back. RETURNS Because We Care Unless otherwise stated, all products are sold under the manufacturer’s warranty and conditions from the date of purchase. Replacement products or refund will be provided where: The product is faulty or not of acceptable quality; or The product is not fit for its intended purpose; or The product does not match the sample or Aus Pool Supplies descriptions; or The product was damaged during delivery; and You can provide proof of purchase with the Aus Pool Supplies receipt We understand that you might need to return something to us for a number of reasons. Please contact us before sending anything back. Items must be returned to us via tracked postage or courier only once a Return Authorisation (RA) is supplied by us. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund. 1. The item arrived damaged or not complete All orders leave our warehouse in brand new, undamaged condition. If your item arrives damaged or not complete as per description advertised, we will gladly replace it for you (or if stocks are exhausted, offer an alternative or refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it and notify us immediately if there is any damage. Please take photographs of any damage and send them to us via i nfo@auspoolsupplies.com.au before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse. You will be issued a RA which is required before sending the item back to us. 2. The item is faulty All our products sold are supplied with a 12 month Return to Base* warranty (or manufacturer's warranty - whichever is greater), unless stated otherwise within the items description. Should the item you receive be faulty in any way, please contact us via info@auspoolsupplies.com.au and we’ll make sure the correct process is followed so the issue can be addressed as quickly as possible for you. You will be issued a RA (number which is required before sending the item back to us. Each product we sell comes with automatic guarantees that cannot be excluded under Australian law. Repair, replacement or refund is solely at manufacturer's discretion * Return To Base Warranty - Freight costs are customer's responsibility. 3: Exchanges Exchanges will only be provided on products that are clean, unused and in a saleable condition. This means that the product must be in its original packaging, including manuals and all accessories, and the product(s) is unopened, unused and in its original condition. All electrical components cannot be returned if packaging seal is broken. All exchange requests must be submitted online via our Return Request page within 30 days of invoice. All exchanges, if approved, must be returned to us via tracked postage or courier only once a Return Authorisation (RA) is supplied by us. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund. For exchanges - Freight costs are customer's responsibility.

  • AfterPay | Aus Pool Supplies

    Don’t just pay later. Pay better. Buy now, pay in four instalments over 6 weeks, and never pay interest. How it works. Pay over 6 weeks. Get what you need now. Make your first payment today and the rest over 6 weeks. Afterpay will send reminders, so you never miss a payment. Never pay interest. Afterpay will never charge interest. Full stop. No fees when you pay on time. Afterpay is free when you pay on time. Pay nothing to sign up, no establishment fees, no monthly account fees. ** Late fees, eligibility criteria and T&Cs apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911. **

  • About Us | Aus Pool Supplies

    As one of the leading local businesses in the swimming pool industry, across Sydney's metropolitan area, we attribute our reputation to the lasting customer relationships we’ve developed through more than 40 years in the industry. OUR STORY Started in 1974... As one of the leading local businesses in the swimming pool industry, across Sydney's metropolitan area, we attribute our reputation to the lasting customer relationships we’ve developed through more than 40 years in the industry. At Aus Pool Supplies , we believe all our customers deserve the highest level of service, and we are committed to providing just that. Click here for our blog, providing you with expert tips, and honest reviews to help you maintain and enhance your pool and spa experience Explore the rest of our site to learn more about what we have to offer, browse our store and get in touch with any questions. Aus Pool Supplies is the smarter choice for all your swimming pool and spa needs. WHY SHOP WITH US...? 100% Australian, family owned 40+ years industry experience Trusted, expert advice, for the right product to suit your needs Proudly independent Fast, flexible shipping options Full manufacturer's warranty on all products

  • Pool Heating | Aus Pool Supplies

    Zane Solar Centre, is one of Sydney's largest Authorised Zane Dealers, offering all pool heating services, across the metropolitan area. Our team can supply all of your pool heating solutions including: Solar pool heating, Electric / Gas heat pumps and pool covers / solar blankets. POOL HEATING Our subsidiary company, Zane Solar Centre, is one of Sydney's largest Authorised Zane Dealers, offering all pool heating services, across the metropolitan area. Our team of specially trained Zane pool heating experts at Zane Solar Centre can supply all of your pool heating solutions including: Solar pool heating, Electric / Gas heat pumps and pool covers / solar blankets. Want to extend your swimming season? Contact us today for a free, no obligation quote and let us provide you with a tailored solution designed to suit your lifestyle. All of our work and products are guaranteed for your protection & fully backed by manufacturer's warranties. With Zane Solar Centre's four decades of experience in the industry, you can trust that you’re in great hands. Zane Gulfstream Solar Pool Heating Zane Gulfstream systems are custom built to blend in with the contours of your roof, allowing maximum coverage. Gulfstream systems are commonly referred to as rubber or strip type systems within the industry. Contact us for more information, or click on the PDF icon for the Gulfstream brochure. Phone Mail Zane Gulfpanel Solar Pool Heating Zane Gulfpanels are manufactured in fixed size lengths, which are laid side by side to form a large grid. These systems generally require a larger rectangular area for installation and are commonly referred to as panel-type systems within the industry. Contact us for more information, or click on the PDF icon for the Gulfpanel brochure. Phone Mail Waterco Electric Heat Pumps Reduced running costs, excellent efficiency gains, minimal maintenance, and a long life span – it's not hard to understand why the popularity of heat pumps has risen significantly over recent years. Not only do they provide a great return on investment in a much shorter period of time, but heat pumps also extend your swimming season without the exorbitant power bills. Contact us for more information, or click on the PDF icon for the heat pump brochure. Phone Mail Waterco Gas Heat Pumps Fast, Efficient, Compact, Quiet, Safe & Eco-Friendly. No matter what you’re seeking in your swimming pool heater, the Turbotemp heater measures up. Compare it’s list of features to any other and you’ll see why Turbotemp heaters set a new standard for total value. Contact us for more information, or click on the PDF icon for the gas heat pump brochure. Phone Mail

  • Our Services | Aus Pool Supplies

    At Aus Pool Supplies, in addition to supplying top-quality pool / spa equipment and accessories, we have a team of technicians that can also offer on-site services. GREATER SYDNEY AREA SERVICES At Aus Pool Supplies, in addition to supplying top-quality pool / spa equipment and accessories, we have a team of technicians that can also offer on-site services. Pool Heating We offer all pool heating services, such as repairs & new systems, across the Greater Sydney area for: Solar / Electric & Gas Heat Pumps Installation All products sold at Aus Pool Supplies, can be installed by our professional team of technicians, across the Greater Sydney Area. Insurance Work Has your pool equipment been damaged in a storm or an electrical surge..? We can help make the repair or replacement process easier.

  • Projects (All) | Aus Pool Supplies

    INSTALLATION All products sold at Aus Pool Supplies, can be installed by our professional team of technicians, across the Greater Sydney Area.

  • Projects

    INSTALLATION All products sold at Aus Pool Supplies, can be installed by our professional team of technicians, across the Greater Sydney Area.

  • 404 | Aus Pool Supplies

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  • 404 | Aus Pool Supplies

    There’s Nothing Here... We can’t find the page you’re looking for. Check the URL, or head back home. Go Home

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