Learn about returns and refunds at Aus Pool Supplies. Clear policy details, easy process and customer support for pool and spa products Australia-wide. RETURNS Because We Care Unless otherwise stated, all products are sold under the manufacturer’s warranty and conditions from the date of purchase. Replacement products or refund will be provided where: The product is faulty or not of acceptable quality; or The product is not fit for its intended purpose; or The product does not match the sample or Aus Pool Supplies descriptions; or The product was damaged during delivery; and You can provide proof of purchase with the Aus Pool Supplies receipt We understand that you might need to return something to us for a number of reasons. Please contact us before sending anything back. Items must be returned to us via tracked postage or courier only once a Return Authorisation (RA) is supplied by us. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund. 1. The item arrived damaged or not complete All orders leave our warehouse in brand new, undamaged condition. If your item arrives damaged or not complete as per description advertised, we will gladly replace it for you (or if stocks are exhausted, offer an alternative or refund you in full) and reimburse you for any return shipping costs you incur to return the item to us. All claims for damaged items must be made within 2 business days of receiving your order. It is important that you open your order as soon as you get it and notify us immediately if there is any damage. Please take photographs of any damage and send them to us via i nfo@auspoolsupplies.com.au before sending the item back, as we need to report damage to our insurer, delivery courier and warehouse. You will be issued a RA which is required before sending the item back to us. 2. The item is faulty All our products sold are supplied with a 12 month Return to Base* warranty (or manufacturer's warranty - whichever is greater), unless stated otherwise within the items description. Should the item you receive be faulty in any way, please contact us via info@auspoolsupplies.com.au and we’ll make sure the correct process is followed so the issue can be addressed as quickly as possible for you. You will be issued a RA (number which is required before sending the item back to us. Each product we sell comes with automatic guarantees that cannot be excluded under Australian law. Repair, replacement or refund is solely at manufacturer's discretion * Return To Base Warranty - Freight costs are customer's responsibility. 3: Exchanges Exchanges will only be provided on products that are clean, unused and in a saleable condition. This means that the product must be in its original packaging, including manuals and all accessories, and the product(s) is unopened, unused and in its original condition. All electrical components cannot be returned if packaging seal is broken. All exchange requests must be submitted online via our Return Request page within 30 days of invoice. All exchanges, if approved, must be returned to us via tracked postage or courier only once a Return Authorisation (RA) is supplied by us. Without a verifiable tracking number, you accept full risk of the item not reaching us. Returns not received by us will not qualify for replacement or refund. For exchanges - Freight costs are customer's responsibility.

Learn about Aus Pool Supplies — Australia’s source for quality pool & spa products. Discover our story, expertise and commitment to service and customer satisfaction. Your local, family-owned pool experts — here to make pool care easy. About Aus Pool Supplies Aus Pool Supplies is a family-owned Australian business, built on good old-fashioned service and real industry experience. We know pools — and more importantly, we know how confusing pool care can be without the right advice. That’s why we focus on making things simple. Whether you’re maintaining your backyard pool, replacing worn parts, or upgrading your equipment, our team is here to help you choose the right products the first time. We stock a wide range of pool and spa supplies, including pumps, filters, chlorinators, pool cleaners, heating systems, chemicals and spare parts — all from trusted brands we know and stand behind. No pushy sales, just practical recommendations that suit your pool and your budget. Being locally based, we understand Australian conditions and how they affect your pool. We proudly service customers across Australia with fast shipping, competitive pricing, and support before and after your purchase. We also offer professional installation and servicing through our experienced technicians, so you can be confident everything is set up correctly. At Aus Pool Supplies, we treat our customers like locals, not order numbers. Whether you’re a first-time pool owner or have been maintaining a pool for years, you can rely on us for friendly advice, quality products and dependable service — every time. Not sure what you need? Our friendly team is happy to help you choose the right product for your pool or spa — no guesswork, no pressure. Contact your local team here

Explore Madimack pool equipment at Aus Pool Supplies, including InverCHLOR chlorinators, InverFLOW pumps, GT Freedom robotic cleaners and InverELITE heat pumps. FREE Australia-wide shipping. Explore Madimack at Aus Pool Supplies Smarter pool technology across water treatment, pumps, heating and robotic cleaning. Water Treatment InverCHLOR Intelligent salt & mineral chlorination Explore Pool Pumps InverFLOW Energy-efficient inverter pool circulation Explore Robotic Cleaning GT Freedom Cordless robotic cleaning for your pool Explore Pool Heating InverELITE Efficient inverter pool heating Explore LIMITED REMAINING STOCK Madimack InverFLOW ECO Energy-efficient variable-speed pool pumps from just $999. 1.0HP & 1.5HP models | 3-year warranty | FREE Australia-wide shipping Shop InverFLOW ECO → Looking to upgrade an existing single-speed pump? Explore the Madimack Inverter Plus → Meet Intelligent chlorination. Lower salt. Smarter control. Madimack's InverCHLOR range combines inverter technology, intelligent control and low-salt compatibility to deliver reliable, efficient chlorination with smarter pool-water management. Shop InverCHLOR Choose your inverCHLOR Find the right model for your pool Model Output Action InverCHLOR 10 10 g/hr InverCHLOR 20 20 g/hr InverCHLOR 30 30 g/hr InverCHLOR 40 40 g/hr View → View → View → View → Not sure which one? Choosing the right chlorinator depends on your pool volume, location, usage and operating conditions. Help Me Choose → Info The Perfect Pad Build a smarter pool equipment system. Pair Madimack’s intelligent equipment to create a complete pool system designed to work together — from water treatment and circulation to heating, filtration and robotic cleaning. Build Your System →

Explore pool heating solutions at Aus Pool Supplies. Find gas, electric and solar pool heaters with expert advice and fast Australia‑wide delivery. Pool Heating Sydney – Solar, Heat Pumps & Gas Extend your swimming season with pool heating tailored to your pool, lifestyle and budget. Through Zane Solar Centre, we supply and install solar pool heating, electric heat pumps and gas pool heaters across Sydney. As an authorised Zane dealer, we offer specialist solar heating expertise alongside a choice of heating solutions from other leading brands. Contact us for advice and a free, no-obligation quote. Request a Pool Heating Quote → Zane Gulfstream Solar Pool Heating Zane Gulfstream systems are custom built to blend in with the contours of your roof, allowing maximum coverage. Gulfstream systems are commonly referred to as rubber or strip type systems within the industry. Contact us for more information, or click on the PDF icon for the Gulfstream brochure. Phone Mail Zane Gulfpanel Solar Pool Heating Zane Gulfpanels are manufactured in fixed size lengths, which are laid side by side to form a large grid. These systems generally require a larger rectangular area for installation and are commonly referred to as panel-type systems within the industry. Contact us for more information, or click on the PDF icon for the Gulfpanel brochure. Phone Mail Waterco Electric Heat Pumps Reduced running costs, excellent efficiency gains, minimal maintenance, and a long life span – it's not hard to understand why the popularity of heat pumps has risen significantly over recent years. Not only do they provide a great return on investment in a much shorter period of time, but heat pumps also extend your swimming season without the exorbitant power bills. Contact us for more information, or click on the PDF icon for the heat pump brochure. Phone Mail Waterco Gas Heaters Fast, Efficient, Compact, Quiet, Safe & Eco-Friendly. No matter what you’re seeking in your swimming pool heater, the Turbotemp heater measures up. Compare it’s list of features to any other and you’ll see why Turbotemp heaters set a new standard for total value. Contact us for more information, or click on the PDF icon for the gas heater brochure. Phone Mail

Shop pool supplies & equipment online including chlorinators, pumps, filters, cleaners, chemicals and parts with FREE Australia-wide shipping. Australia's Specialist in Pool Equipment, Replacement Parts, Chlorinators, Chemicals & Pool Heating About Us Contact Us Pool Supplies & Equipment Australia New Products Quick View inSPAration Spa Aromatherapy Bundle – 265 mL Liquid + 142 g Crystals Price $47.00 GST Included | Free Shipping Quick View Pentair IntelliValve Digital Pool Valve Actuator – 521485 Price $488.00 GST Included | Free Shipping Quick View Spa Electrics GKRX Multi Plus LED Retrofit Pool Light – White Rim From $479.00Sale Price GST Included | Free Shipping Quick View Aqua-Quip QC Multicolour LED Retrofit Pool Light – LED014T From $519.00Sale Price GST Included | Free Shipping Quick View Madimack Inverter Plus Variable Speed Pool Pump Controller From $478.00Sale Price GST Included | Free Shipping Quick View Waterco Britestream 240S White MK5 15W LED Replacement Pool Light Price $328.00 GST Included | Free Shipping Quick View Madimack InverFLOW ECO Variable Speed Pool Pump From $999.00Sale Price GST Included | Free Shipping Quick View Madimack InverFLOW Plus Inverter Pool Pump From $1,149.00Sale Price GST Included | Free Shipping Quick View Madimack GT Freedom Plus Cordless Robotic Pool Cleaner Contact Us To Order Quick View Oasis Spas Replacement Filter Cartridge Price $78.00 GST Included | Free Shipping Quick View Iluka Sea Minerals Spa Start-Up Kit Price $188.00 GST Included | Free Shipping Quick View Lo-Chlor Therapy3 Liquid Magnesium Minerals 5L Price $68.50 GST Included | Free Shipping Quick View AquaSpa Invigorate Spa Minerals 500ml & 2.5L From $35.00Sale Price GST Included | Free Shipping Quick View Iluka Bliss Mineral Spa Chemical 500ml & 1L From $29.50Sale Price GST Included | Free Shipping Quick View LoChlor Finishing Touch Glass Glimmer Price $47.00 GST Included | Free Shipping Quick View LoChlor Finishing Touch Robotic Rinse Price $49.00 GST Included | Free Shipping Quick View Lochlor Finishing Touch Cover Care Price $49.00 GST Included | Free Shipping Quick View Lochlor Finishing Touch Sauna Shield Timber Seal & Protector Price $59.00 GST Included | Free Shipping Quick View Lo-Chlor Calcium Hardness Reducer Price $39.50 GST Included | Free Shipping Quick View Saltmate Genuine Cell Housing Price $98.00 GST Included | Free Shipping AUS POOL SUPPLIES Your Trusted Pool & Spa Equipment Specialists Aus Pool Supplies helps Australian pool and spa owners find the right equipment, replacement parts and chemicals at the right price. With over 40 years of industry experience, we stock trusted brands across chlorinators, replacement cells, pumps, filters, cleaners, pool chemicals, spa products and heating solutions. Every order includes FREE Australia-wide shipping, with products backed by full manufacturer warranties and practical advice from a team that knows pool equipment. Whether you are replacing a chlorinator cell, upgrading a pump or maintaining your water balance, we make it easier to choose the right product with confidence. FREE Australia-Wide Shipping Manufacturer Warranties 40+ Years’ Experience Expert Product Advice Popular Brands

Quick View inSPAration Spa Aromatherapy Bundle – 265 mL Liquid + 142 g Crystals Price $47.00 GST Included | Free Shipping Quick View Pentair IntelliValve Digital Pool Valve Actuator – 521485 Price $488.00 GST Included | Free Shipping Quick View Spa Electrics GKRX Multi Plus LED Retrofit Pool Light – White Rim From $479.00Sale Price GST Included | Free Shipping Quick View Aqua-Quip QC Multicolour LED Retrofit Pool Light – LED014T From $519.00Sale Price GST Included | Free Shipping Quick View Madimack Inverter Plus Variable Speed Pool Pump Controller From $478.00Sale Price GST Included | Free Shipping Quick View Waterco Britestream 240S White MK5 15W LED Replacement Pool Light Price $328.00 GST Included | Free Shipping Quick View Madimack InverFLOW ECO Variable Speed Pool Pump From $999.00Sale Price GST Included | Free Shipping Quick View Madimack InverFLOW Plus Inverter Pool Pump From $1,149.00Sale Price GST Included | Free Shipping Load More