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Spring Pool Preparation tips Spring is almost here, and after months of cooler weather your pool will soon start needing a little more attention. Getting on top of a few simple maintenance jobs now can help prevent cloudy water, algae and equipment problems as temperatures rise — and means your pool will be ready when the first warm swimming day arrives. Here are five things worth checking before spring gets underway. 1. Test & Balance Your Pool Water Your pool water may look clear after winter, but that doesn't necessarily mean the chemistry is right. Rain, reduced filtration and lower chlorine demand over winter can all affect your water balance. Start by checking: pH Free Chlorine Total Alkalinity Salt Level (for salt pools) Stabiliser (Cyanuric Acid) Correcting your water balance now gives your sanitiser the best chance of working effectively as temperatures begin to rise. Need to top up? Browse our range of Pool Chemicals and Water Testing Products to get your water back in balance. 2. Check Your Chlorinator & Cell As the weather warms, your pool's chlorine demand will start increasing. Before increasing your chlorinator's output or running time, inspect the system and make sure it's operating correctly. Check the chlorinator cell for calcium build-up or signs of wear, confirm your salt level is within the manufacturer's recommended range and make sure chlorine is being produced correctly. If your existing chlorinator or cell struggled last summer, now is a good time to replace it — before the hotter weather arrives. Browse our range of Pool Chlorinators and Replacement Chlorinator Cells. 3. Give Your Pump & Filter a Spring Check Your pump and filter are at the heart of keeping your pool clean and clear. Check the pump basket for debris, inspect O-rings and seals for leaks and make sure the pump is running smoothly without unusual noises. Your filter deserves some attention too. Clean or backwash your filter as required and inspect cartridge elements for wear, damage or heavy build-up. Good water flow becomes increasingly important as your filtration hours increase through spring and summer. If your cartridge is looking tired, browse our range of Replacement Filter Cartridges Check your pool equipment 4. Clean Up the Pool Leaves, dirt and other debris that have accumulated over winter can quickly affect water quality once temperatures rise. Give the pool a thorough clean by: Emptying skimmer and pump baskets Brushing the walls, steps and waterline Removing leaves and debris Vacuuming the pool floor Checking your pool cleaner is operating correctly If your cleaner is no longer keeping up, spring is also a great time to look at newer Pool Cleaners, including robotic and cordless options. 5. Don't Wait for the First Hot Weekend One of the easiest mistakes to make is waiting until you actually want to swim before checking the pool. That's often when you discover a worn chlorinator cell, noisy pump, blocked filter or water chemistry problem. A quick equipment check now gives you time to replace ageing parts and correct your water balance without the rush. Get Your Pool Ready: Spring Pool Preparation A little preparation now can make the transition from winter to swimming season much easier. Test and balance your water, check your chlorinator, inspect your pump and filter & give the pool a good clean. You'll be in a much better position when the weather starts warming up. At Aus Pool Supplies, we've been helping Australian pool owners for over 40 years with quality pool equipment, replacement parts and expert advice. Whether you need a chlorinator, replacement chlorinator cell, pool pump, filter cartridge, pool cleaner, pool chemicals or spare parts, we're here to help. Every order includes FREE Australia-wide shipping and is backed by full manufacturer warranties. Shop securely online with FREE Australia-wide shipping. www.auspoolsupplies.com.au

Winter pool care tips Winter often means your pool gets less attention—but that's exactly when many problems begin. A little maintenance during the cooler months can save you time, money and frustration when swimming season returns. Good winter pool maintenance doesn't take much time, but it can save you hundreds of dollars in repairs and chemicals when warmer weather returns. Here are five of the most common mistakes pool owners make during winter, and how to avoid them. 1. Turning Your Pool Off Completely It can be tempting to switch everything off to save on electricity, but this is one of the biggest mistakes pool owners make. Without circulation and sanitisation, algae, bacteria and debris can quickly build up. What looks like a money-saving decision in winter can become an expensive clean-up in spring. Instead: Run your filtration system for around 4–6 hours per day (depending on your pool and local conditions). Check your pool every week or two. Remove leaves and debris before they sink and stain the pool. 2. Not Testing Your Water Just because you're not swimming doesn't mean your water chemistry stays balanced. Rain, wind, falling leaves and cooler temperatures can all affect your pool water. Even during winter, regularly check: pH Free Chlorine Total Alkalinity Salt Level (for salt pools) Stabiliser (Cyanuric Acid) Maintaining balanced water helps protect your pool surface and equipment while preventing algae from taking hold. Need supplies? Browse our range of Pool Chemicals and Water Testing Products to keep your pool in top condition. 3. Ignoring Your Chlorinator Cell Your chlorinator continues to play an important role during winter. Over time, calcium deposits can build up on the cell plates, reducing chlorine production and placing extra strain on the system. During winter: Inspect the cell every few weeks. Clean it only if calcium build-up is visible. Replace worn cells before summer arrives. Winter is an ideal time to replace ageing equipment so you're ready for the busy swimming season. Shop our range of Pool Chlorinators and Replacement Chlorinator Cells. 4. Forgetting to Clean the Filter Your filter works hard all year round. A dirty filter reduces water flow, makes your pump work harder and can affect water clarity. Whether you have a cartridge, sand or media filter, regular cleaning or maintenance throughout winter helps keep everything operating efficiently. If your filter cartridge is looking worn or damaged, replace it before spring arrives to keep your filtration system operating efficiently 5. Waiting Until Spring to Fix Equipment Small problems rarely fix themselves. A noisy pump, leaking O-ring or ageing chlorinator might still be working—but waiting until spring often means: Higher repair costs Equipment failure during peak swimming season Unnecessary downtime Winter is the perfect opportunity to inspect your equipment and replace worn parts before demand increases. Winter Pool Maintenance Tips to Keep Your Pool Ready for Summer A few minutes every couple of weeks can save hours of work later. By keeping your water balanced, maintaining your equipment and addressing small issues early, you'll enjoy a cleaner, healthier pool that's ready to swim in as soon as the warmer weather returns. At Aus Pool Supplies, we've been helping Australian pool owners for over 40 years with quality pool equipment, replacement parts and expert advice. Whether you need a replacement chlorinator cell, pool pump, filter cartridge, pool chemicals or spare parts, we're here to help.. Every order includes FREE Australia-wide shipping and is backed by full manufacturer warranties. Shop securely online with FREE Australia-wide shipping. www.auspoolsupplies.com.au

Winter Pool Care Tips from Aus Pool Supplies Many pool owners assume they can switch their chlorinator off during winter and forget about their pool until spring. While cooler weather does reduce chlorine demand, completely turning off your chlorinator can lead to algae growth, poor water quality and costly clean-up work when temperatures start to rise again. The good news is that maintaining your pool during winter is usually much easier than during the warmer months. A few simple adjustments can help keep your water clean, clear and ready for swimming season. Why Your Pool Still Needs Chlorine In Winter Even though pool usage decreases and water temperatures are lower, algae, bacteria and other contaminants can still develop in your pool. A chlorinator helps maintain consistent chlorine levels, preventing common winter issues such as: Algae growth Cloudy water Water balance problems Staining and surface contamination Keeping a small amount of chlorine in the water throughout winter is far easier and more cost-effective than restoring a neglected pool in spring. A properly sized chlorinator helps maintain clean, healthy pool water all year round. Should I Reduce My Chlorinator Output? Yes. During winter, your pool generally requires less chlorine because: Water temperatures are lower There is less sunlight Pool usage is reduced Chlorine is consumed more slowly Rather than turning your chlorinator off completely, reduce the output setting and adjust your filtration run times to suit the season. Many pool owners find that reducing chlorine production while continuing regular filtration provides the best balance between water quality and running costs. How Long Should I Run My Pool Pump In Winter? Every pool is different, but as a general guide: Smaller pools may only require a few hours of filtration per day Larger pools may require longer run times Pools with heavy leaf litter or debris may need additional filtration Regular testing remains important to ensure chlorine, pH and water balance stay within recommended ranges. Check Your Chlorinator Before Spring Winter is also the perfect time to inspect your chlorinator and salt cell. Look for: Calcium build-up on the cell plates Low chlorine production Warning lights or error messages Worn or damaged cables Reduced water flow Most chlorinator cells have a typical lifespan of around 3–5 years depending on maintenance and water balance. In many cases, replacing the cell can restore performance without replacing the entire chlorinator system. Is Winter A Good Time To Upgrade Your Chlorinator? Absolutely. Winter is often the ideal time to upgrade aging equipment before the busy swimming season arrives. Modern chlorinators offer features such as: Self-cleaning cells Improved energy efficiency Smart controls and automation Better chlorine output monitoring Compatibility with mineral pool systems Installing new equipment during winter means your pool is ready to perform when spring and summer arrive. Many modern systems are designed to provide reliable, automated sanitation with minimal maintenance. Keep Your Pool Ready For Spring A little attention during winter can save significant time, money and frustration later. Rather than switching your chlorinator off completely, keep it running at a reduced level, maintain good water balance and regularly inspect your equipment. Your pool will remain healthier throughout winter and be much easier to manage when the warmer weather returns. At Aus Pool Supplies, we're Australia's specialist in pool equipment, replacement parts, chlorinators, chemicals and pool heating. Whether you're looking for a new chlorinator, replacement cell or expert advice, our team is here to help. Need a replacement chlorinator cell or pool equipment? Shop securely online with FREE Australia-wide shipping. www.auspoolsupplies.com.au

Shop with Afterpay at Aus Pool Supplies. Buy pool and spa products now and pay later with flexible instalments — easy online checkout and fast Australia-wide delivery. How it works. Pay over 6 weeks. Get what you need now. Make your first payment today and the rest over 6 weeks. Afterpay will send reminders, so you never miss a payment. Never pay interest. Afterpay will never charge interest. Full stop. No fees when you pay on time. Afterpay is free when you pay on time. Pay nothing to sign up, no establishment fees, no monthly account fees. ** Late fees, eligibility criteria and T&Cs apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911. **

Read the Privacy Policy for Aus Pool Supplies. Learn how we collect, use and protect your personal information when you shop for pool and spa products. PRIVACY Because We Care 1: We respect your privacy (a) Aus Pool Supplies respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. (b) "Personal information" is information we hold which is identifiable as being about you 2: Collection of personal information (a) Aus Pool Supplies will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. (b) You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support. (c) Additionally, we may also collect any other information you provide while interacting with us. How we collect your personal information a) Aus Pool Supplies collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy. Use of your personal information (a) Aus Pool Supplies may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs. (b) Aus Pool Supplies may contact you by a variety of measures including, but not limited to telephone, email, sms or mail. Disclosure of your personal information (a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services. (b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. (c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Aus Pool Supplies, https://www.auspoolsupplies.com.au/, its customers or third parties. (d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to Australia, USA, UK & EU (e) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances. (f) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information. Security of your personal information (a) Aus Pool Supplies is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure. (b) The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy. Access to your personal information (a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at privacy@auspoolsupplies.com.au . (b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Complaints about privacy (a) If you have any complaints about our privacy practises, please feel free to send in details of your complaints to PO Box 17, Moorebank, New South Wales, 1875. We take complaints very seriously and will respond shortly after receiving written notice of your complaint. Changes to Privacy Policy (a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy. Website (a) When you visit our website (https://www.auspoolsupplies.com.au/) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service. (b) Cookies - We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit. (c) Third party sites - Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Aus Pool Supplies is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

View the Terms & Conditions at Aus Pool Supplies. Understand the rules, rights and responsibilities for using our pool and spa products website and services. TERMS OF USE Because We Care 1. About the Website (a) Welcome to https://www.auspoolsupplies.com.au/ (the 'Website'). The Website provides you with an opportunity to browse and purchase various products that have been listed for sale through the Website (the 'Products'). The Website provides this service by way of granting you access to the content on the Website (the 'Purchase Services'). (b) The Website is operated by Aus Pool Supplies(ABN 47 002 680 239). Access to and use of the Website, or any of its associated Products or Services, is provided by Aus Pool Supplies. Please read these terms and conditions (the 'Terms') carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately. (c) Aus Pool Supplies reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Aus Pool Supplies updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records. 2. Acceptance of the Terms (a) You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Aus Pool Supplies in the user interface. 3. Registration to use the Purchase Services (a) In order to access the Purchase Services, you must first register as a user of the Website. As part of the registration process, or as part of your continued use of the Purchase Services, you may be required to provide personal information about yourself (such as identification or contact details), including: (i) Email address (ii) Preferred username (iii) Mailing address (iv) Telephone number (b) You warrant that any information you give to Aus Pool Supplies in the course of completing the registration process will always be accurate, correct and up to date. (c) Once you have completed the registration process, you will be a registered member of the Website ('Member') and agree to be bound by the Terms. As a Member you will be granted immediate access to the Purchase Services. (d) You may not use the Purchase Services and may not accept the Terms if: (a) you are not of legal age to form a binding contract with Aus Pool Supplies; or (b) you are a person barred from receiving the Purchase Services under the laws of Australia or other countries including the country in which you are resident or from which you use the Purchase Services. 4. Your obligations as a Member (a) As a Member, you agree to comply with the following: You will use the Purchase Services only for purposes that are permitted by: (i) the Terms; (ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions; (iii) you have the sole responsibility for protecting the confidentiality of your password and/or email address. Use of your password by any other person may result in the immediate cancellation of the Purchase Services; (iv) any use of your registration information by any other person, or third parties, is strictly prohibited. You agree to immediately notify Aus Pool Supplies of any unauthorised use of your password or email address or any breach of security of which you have become aware; (v) access and use of the Website is limited, non-transferable and allows for the sole use of the Website by you for the purposes of Aus Pool Supplies providing the Purchase Services; (vi) you will not use the Purchase Services or Website for any illegal and/or unauthorised use which includes collecting email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorised framing of or linking to the Website; (vii) you agree that commercial advertisements, affiliate links, and other forms of solicitation may be removed from the Website without notice and may result in termination of the Purchase Services. Appropriate legal action will be taken by Aus Pool Supplies for any illegal or unauthorised use of the Website; and (viii) you acknowledge and agree that any automated use of the Website or its Purchase Services is prohibited. 5. Purchase of Products and Returns Policy (a) In using the Purchase Services to purchase the Product through the Website, you will agree to the payment of the purchase price listed on the Website for the Product (the 'Purchase Price'). (b) Payment of the Purchase Price may be made through Stripe or AfterPay (the 'Payment Gateway Provider'). In using the Purchase Services, you warrant that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers. (c) Following payment of the Purchase Price being confirmed by Aus Pool Supplies, you will be issued with a receipt to confirm that the payment has been received and Aus Pool Supplies may record your purchase details for future use. (d) Aus Pool Supplies may, at their sole discretion, provide a refund on the return of the Products within 20 days where the Product packaging is unopened and remains in a saleable condition. You acknowledge and agree that you are liable for any postage and shipping costs associated with any refund pursuant to this clause. 6. Warranty (a) Aus Pool Supplies' Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of the Product and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Products repaired or replaced if the Products fail to be of acceptable quality and the failure does not amount to a major failure (the 'Warranty'). (b) You may make a claim under this clause (the 'Warranty Claim ') for material defects and workmanship in the Products within 12 months or manufacturer's specified warranty term (whichever is greater) from the date of purchase (the 'Warranty Period'). (c) In order to make a Warranty Claim during the Warranty Period, you must provide proof of purchase to Aus Pool Supplies showing the date of purchase of the Products, provide a description of the Products and the price paid for the Products by sending written notice by email at info@auspoolsupplies.com.au . (d) Where the Warranty Claim is accepted then Aus Pool Supplies will, at manufacturer's sole discretion, either repair or replace any defective Products or part thereof with a new or remanufactured equivalent during the Warranty Period at no charge to you for parts or labour. You acknowledge and agree that you will be solely liable for any postage or shipping costs incurred in facilitating the Warranty Claim. (e) The Warranty shall be the sole and exclusive warranty granted by Aus Pool Supplies and shall be the sole and exclusive remedy available to you in addition to other rights and under a law in relation to the Products to which this warranty relates. (f) All implied warranties including the warranties of merchantability and fitness for use are limited to the Warranty Period. (g) The Warranty does not apply to any appearance of the supplied Products nor to the additional excluded items set forth below nor to any supplied Products where the exterior of which has been damaged or defaced, which has been subjected to misuse, abnormal service or handling, or which has been altered or modified in design or construction. 7. Delivery (a) You acknowledge that the Purchase Services offered by Aus Pool Supplies integrate delivery (the ' Delivery Services') through the use of third party delivery companies (the ' Delivery Service Providers'). (b) In providing the Purchase Services, Aus Pool Supplies may provide you with a variety of delivery and insurance options offered as part of the Delivery Services by the Delivery Service Providers. You acknowledge and agree that Aus Pool Supplies is not the provider of these delivery and insurance options and merely facilitates your interaction with the Delivery Service Providers in respect to providing the Delivery Services. (c) In the event that an item is lost or damaged in the course of the Delivery Services, Aus Pool Supplies asks that you: (i) contact the Delivery Service Provider directly to request a refund or to claim on any insurance options available; and (ii) contact us by sending an email to info@auspoolsupplies.com.au outlining in what way the Products were damaged in transit so we are able to determine if the Delivery Service Provider should be removed from the Purchase Services. 8. Copyright and Intellectual Property (a) The Website, the Purchase Services and all of the related products of Aus Pool Supplies are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the site content and compilation of the website (including text, graphics, logos, button icons, video images, audio clips and software) (the 'Content') are owned or controlled for these purposes, and are reserved by Aus Pool Supplies or its contributors. (b) Aus Pool Supplies retains all rights, title and interest in and to the Website and all related content. Nothing you do on or in relation to the Website will transfer to you: (a) the business name, trading name, domain name, trade mark, industrial design, patent, registered design or copyright of Aus Pool Supplies; or (b) the right to use or exploit a business name, trading name, domain name, trade mark or industrial design; or (c) a system or process that is the subject of a patent, registered design or copyright (or an adaptation or modification of such a system or process). (c) You may not, without the prior written permission of Aus Pool Supplies and the permission of any other relevant rights owners: broadcast, republish, up-load to a third party, transmit, post, distribute, show or play in public, adapt or change in any way the Content or third party content for any purpose. This prohibition does not extend to materials on the Website, which are freely available for re-use or are in the public domain. 9. Privacy (a) Aus Pool Supplies takes your privacy seriously and any information provided through your use of the Website and/or the Purchase Services are subject to Aus Pool Supplies' Privacy Policy, which is available on the Website. 10. General Disclaimer (a) You acknowledge that Aus Pool Supplies does not make any terms, guarantees, warranties, representations or conditions whatsoever regarding the Products other than provided for pursuant to these Terms. (b) Aus Pool Supplies will make every effort to ensure a Product is accurately depicted on the Website, however, you acknowledge that sizes, colours and packaging may differ from what is displayed on the Website. (c) Nothing in these Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded. (d) Subject to this clause, and to the extent permitted by law: (i) all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms are excluded; and (ii) Aus Pool Supplies will not be liable for any special, indirect or consequential loss or damage (unless such loss or damage is reasonably foreseeable resulting from our failure to meet an applicable Consumer Guarantee), loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Purchase Services or these Terms (including as a result of not being able to use the Purchase Services or the late supply of the Purchase Services), whether at common law, under contract, tort (including negligence), in equity, pursuant to statute or otherwise. (e) Use of the Website, the Purchase Services, and any of the products of Aus Pool Supplies (including the Delivery Services), is at your own risk. Everything on the Website, the Purchase Services, and the Products of Aus Pool Supplies, are provided to you on an "as is" and "as available" basis, without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Aus Pool Supplies including any third party where the Delivery Services are made available to you) make any express or implied representation or warranty about its Content or any products or Purchase Services (including the products or Purchase Services of Aus Pool Supplies) referred to on the Website. This includes (but is not restricted to) loss or damage you might suffer as a result of any of the following: (i) failure of performance, error, omission, interruption, deletion, defect, failure to correct defects, delay in operation or transmission, computer virus or other harmful component, loss of data, communication line failure, unlawful third party conduct, or theft, destruction, alteration or unauthorised access to records; (ii) the accuracy, suitability or currency of any information on the Website, the Purchase Service, or any of its Content related products (including third party material and advertisements on the Website); (iii) costs incurred as a result of you using the Website, the Purchase Services or any of the Products; (iv) the Content or operation in respect to links which are provided for the User's convenience; (v) any failure to complete a transaction, or any loss arising from e-commerce transacted on the Website; or (vi) any defamatory, threatening, offensive or unlawful conduct of third parties or publication of any materials relating to or constituting such conduct. 11. Limitation of Liability (a) Aus Pool Supplies' total liability arising out of or in connection with the Purchase Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the most recent Purchase Price paid by you under these Terms or where you have not paid the Purchase Price, then the total liability of Aus Pool Supplies is the resupply of information or Purchase Services to you. (b) You expressly understand and agree that Aus Pool Supplies, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss. (c) Aus Pool Supplies is not responsible or liable in any manner for any site content (including the Content and Third Party Content) posted on the Website or in connection with the Purchase Services, whether posted or caused by users of the website of Aus Pool Supplies, by third parties or by any of the Purchase Services offered by Aus Pool Supplies. (d) You acknowledge that Aus Pool Supplies does not provide the Delivery Services to you and you agree that Aus Pool Supplies will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with the Delivery Services. 12. Termination of Contract (a) The Terms will continue to apply until terminated by either you or by Aus Pool Supplies as set out below. (b) If you want to terminate the Terms, you may do so by: (i) notifying Aus Pool Supplies at any time; and (ii) closing your accounts for all of the Purchase Services which you use, where Aus Pool Supplies has made this option available to you. (c) Your notice should be sent, in writing, to Aus Pool Supplies via the 'Contact Us' link on our homepage. (d) Aus Pool Supplies may at any time, terminate the Terms with you if: (i) you have breached any provision of the Terms or intend to breach any provision; (ii) Aus Pool Supplies is required to do so by law; (iii) the partner with whom Aus Pool Supplies offered the Purchase Services to you has terminated its relationship with Aus Pool Supplies or ceased to offer the Purchase Services to you; (iv) Aus Pool Supplies is transitioning to no longer providing the Purchase Services to Users in the country in which you are resident or from which you use the service; or (v) the provision of the Purchase Services to you by Aus Pool Supplies is, in the opinion of Aus Pool Supplies, no longer commercially viable. (e) Subject to local applicable laws, Aus Pool Supplies reserves the right to discontinue or cancel your membership to the Website at any time and may suspend or deny, in its sole discretion, your access to all or any portion of the Website or the Purchase Services without notice if you breach any provision of the Terms or any applicable law or if your conduct impacts Aus Pool Supplies' name or reputation or violates the rights of those of another party. (f) When the Terms come to an end, all of the legal rights, obligations and liabilities that you and Aus Pool Supplies have benefited from, been subject to (or which have accrued over time whilst the Terms have been in force) or which are expressed to continue indefinitely, shall be unaffected by this cessation, and the provisions of this clause shall continue to apply to such rights, obligations and liabilities indefinitely. 13. Indemnity (a) You agree to indemnify Aus Pool Supplies, its affiliates, employees, agents, contributors, third party content providers and licensors from and against: (i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and damage (including legal fees on a full indemnity basis) incurred, suffered or arising out of or in connection with any Content you post through the Website; (ii) any direct or indirect consequences of you accessing, using or transacting on the Website or attempts to do so and any breach by you or your agents of these Terms; and/or (iii) any breach of the Terms. 14. Dispute Resolution (a) Compulsory: If a dispute arises out of or relates to the Terms, either party may not commence any Tribunal or Court proceedings in relation to the dispute, unless the following clauses have been complied with (except where urgent interlocutory relief is sought). (b) Notice: A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms, must give written notice to the other party detailing the nature of the dispute, the desired outcome and the action required to settle the Dispute. (c) Resolution: On receipt of that notice ('Notice') by that other party, the parties to the Terms ('Parties') must: (i) Within 5 days of the Notice endeavour in good faith to resolve the Dispute expeditiously by negotiation or such other means upon which they may mutually agree; (ii) If for any reason whatsoever, 14 days after the date of the Notice, the Dispute has not been resolved, the Parties must either agree upon selection of a mediator or request that an appropriate mediator be appointed by the President of the Australian Mediation Association or his or her nominee; (iii) The Parties are equally liable for the fees and reasonable expenses of a mediator and the cost of the venue of the mediation and without limiting the foregoing undertake to pay any amounts requested by the mediator as a pre-condition to the mediation commencing. The Parties must each pay their own costs associated with the mediation; (iv) The mediation will be held in Sydney, Australia. (d) Confidential: All communications concerning negotiations made by the Parties arising out of and in connection with this dispute resolution clause are confidential and to the extent possible, must be treated as "without prejudice" negotiations for the purpose of Approved by applicable laws of evidence. (e) Termination of Mediation: If 3 months have elapsed after the start of a mediation of the Dispute and the Dispute has not been resolved, either Party may ask the mediator to terminate the mediation and the mediator must do so. 15. Venue and Jurisdiction (a) The Purchase Services offered by Aus Pool Supplies is intended to be viewed by residents of Australia. In the event of any dispute arising out of or in relation to the Website, you agree that the exclusive venue for resolving any dispute shall be in the courts of New South Wales, Australia. 16. Governing Law (a) The Terms are governed by the laws of New South Wales, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of New South Wales Australia, without reference to conflict of law principles, notwithstanding mandatory rules. The validity of this governing law clause is not contested. The Terms shall be binding to the benefit of the parties hereto and their successors and assigns. 17. Independent Legal Advice (a) Both parties confirm and declare that the provisions of the Terms are fair and reasonable and both parties having taken the opportunity to obtain independent legal advice and declare the Terms are not against public policy on the grounds of inequality or bargaining power or general grounds of restraint of trade. 18. Severance (a) If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.